Samsung offers a full range of telephones with varying
capabilities and prices. All Samsung phones provide clear, clean
calls. The main difference is in the number of buttons and
convenience features.
A call-center customer service representative handling only inbound
calls may need only a basic, simple phone while some people need every
available feature for placing and receiving calls. We can help match
the right phone to the right application.
Voice over IP (VOIP) or traditional (TDM)?
Traditional digital phones, sometimes referred to as TDM phones,
require one wire running directly from the phone closet to the individual
phone. These cost less money initially but may cost more over time.
VOIP phones connect to a computer network and can be moved from jack to
jack without calling a phone technician. If two people swap offices
they can carry the same phone to their new office. No wiring or
programming changes are necessary.
Installing VOIP can sometimes require a major upgrade if you wish to
have phones and computers share the same network. Some companies
choose to use a second network just for the phones.
Despite the challenges, shipments of VOIP phones now outnumber
shipments of traditional phones - despite the additional expense.
